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Frequently Asked Questions
Q.

Our team is comprised of young children. I would be concerned about posting confidential information about our kids on the Internet.

A.

To facilitate effective communication between coaches, players and parents, the Hockey Net websites can include contact information about your players. This would include their names, addresses, and phone numbers, e-mail addresses. If a coach needs to contact a player or parent, or the entire team your website can facilitate this process. This contact information is also useful for parents who need to make last-minute arrangements to get their son or daughter to a game. The website also has a capability to include photographs of your players. It is absolutely essential that this information be kept confidential and not openly posted on the Internet. We have taken extreme measures to help you protect this confidential information.

  • Our web-servers use 128-bit encryption security, the same level of security used by major international banks to protect their business.
  • Hockey Net Websites are always password protected. Every visitor to your website will have their own unique user-name and password, which they can only get from your team’s website administrator (usually the coach, manager or designated team parent). Without a password approved by your team website administrator, no one can gain access to your team website.
  • Passwords can be changed at any time, and revoked at the discretion of your team’s website administrator.
  • Your team website administrator can also control the level of access to each section of the website. For example, you may allow casual visitors to view only the home page, which contains no confidential information about your team. Player’s friends and grandparents might be allowed to access a few other pages in addition to the home page. Players and their parents may have access to almost all sections of the website, and coaches could have access to the complete site. Granting access is at the sole discretion of your team’s website administrator.
Q. I am uncomfortable with buying things over the Internet. How do I know this isn’t some sort of scam?
A.
THE HOCKEY NET INC. is an incorporated company in the Province of Ontario, Canada.

Our on-line transactions, when you provide your credit card information to buy a Hockey Net website, are handled by Monaris. Monaris is an on-line banking transaction company owned jointly by The Bank of Montreal and The Royal Bank of Canada. Monaris has an excellent international reputation for handling secure transactions.
Q. How much does it really cost to buy a Hockey Net website?
A.
We want to dominate the world of hockey team websites. To achieve this goal we need to offer a great product at an affordable price. The cost of a Hockey Net website is $100.00 CDN. Of course there are also taxes. Provincial sales tax is 8% and the Federal Goods and Services Tax is 7%. Add it all up and the total cost is $115.00 CDN. Considering what you are getting, that’s a pretty good deal. It works out to about $7.00 per player for the whole season, or 2 rolls of tape, or 1 hockey sock, or 3 really bad arena hot-dogs.

We have to put an upper limit on the amount of memory each team can use for their web-site. We have set that limit at 100 megabytes which is more than enough for most team websites with hundreds of photographs and special effects. If you want to add a lot of videos of game action, that will consume more memory. You can buy additional memory at a cost of $30.00 for 50 megabytes.
Q. I’m not very good with the computer and I’ve never built a website before. How tough is this and how long will it take?
A.
Since you are able to read this message, you obviously have some computer skills. If you can send an e-mail or use Word you can easily build a Hockey Net website. Actually, the website has already been built by our programming experts; all you have to do is customize the website to suit your team. You can select the layout with a single mouse click, type in your team’s name, select the colors for the different sections of your website, type in your roster information and enter your game and practice schedule by following a simple automated menu. It will take less than 2 hours to create a pretty cool website for your team.

Also, you can continuously update your website throughout the season adding photographs, news articles and player statistics along the way. After each game, you can enter the score of the game, update the individual player statistics and write a post-game news article reporting on the highlights (and lowlights) of the game, all in about 10 minutes.

If you are really too busy to spend even 2 hours to build a website, maybe you can get a team parent to do it for you. If not, give us a call and we can hook you up with someone who will do it for you for a nominal fee.
Q. Where can I get photographs to post on our website?
A.
Most minor hockey associations do the annual team photo day where a professional photographer will take a team shot plus individual photographs of each player. These photographs can be scanned into your computer and then loaded onto you website.

Also, at many hockey tournaments there are professional photographers who will take 30 – 60 photographs of your team in hopes of selling 8” X 10” prints to the admiring parents and grand-parents after the game. (Usually about $25 per print). Explain to the photographer that you want to buy all of the photographs of your team, but on a CD, rather than having them printed. You can probably buy the whole set for $150.00.

There are some sports photographers who advertise on our website. They will come to your game and photograph the entire team in action.

We have some photographers on staff who can attend your games and take lots of digital photographs for a nominal fee, usually around $75.00 for the whole set. Send us an e-mail at the address in the CONTACT US section.
Q. What are the real advantages of using a Hockey Net website?
A.

Coaching a hockey team is a significant commitment. You have to plan practices, set game strategies, copy and distribute schedules and league standings, communicate with parents and players as well as managing your obligations to your hockey association and league. Communications usually consist of preparing and photocopying handouts and making 14 – 17 telephone calls on a regular basis.

By using a team web-site to handle your communications, you can dramatically improve the level and the quality of your communication with your team and the player’s parents. The obvious communication elements are the game schedules and league standings, but there are several other, more subtle communication vehicles inherent in having a team web-site. Consider the following…

  • After a tough loss, the players and fans might be feeling pretty dejected. Using the post-game news article, the coach can point out some important highlights of the game that signify progress.
  • If the coach decides to juggle his lines before a game, and wants all players and parents to understand his rationale, he can communicate the changes on-line in advance and invite anyone with questions to contact him. When game time comes, the changes are old news and the team is ready to play.
  • If the time of a game is changed, you can post the change on the website, knowing that every player is conditioned to check the site on a regular basis. No need to make 16 telephone calls.
  • If the time of a game is changed on really short notice, you can post the change on the website and send a broadcast e-mail to the entire team requesting that they acknowledge receipt of the message. No need to make 16 urgent telephone calls.
  • Every parent, uncle and grandparent is a fan and wants to follow the successes of their favorite player. They can access the team website from any computer in the world, 24 hours a day. Imagine their joy when their player is on the home-page as “Player of the Day”.
  • Ice time is hard to get, and very expensive. Rather than spending time during your precious hour of practice explaining new drills, you can post them on your website and ask players to review them prior to coming to the arena. This also serves to keep parents informed about what you are trying to achieve with the team.
  • Do you need some way to recognize and reward your team sponsors? Post a link to their corporate website on your team’s website. Your sponsors can also follow the team’s progress throughout the season which will really engage them in the team’s success.
  • In our experience, most players and parents designate their team website as their home page so they can view it constantly through the week.
 
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